FAQ

Regularly spraying fabrics with a hose can help keep them looking good and delay the need for deep or vigorous cleaning. This will keep dirt from becoming embedded in fabric fibres and prevent the need for vigorous cleanings. Remember, after hosing down the fabric allow the fabric to air dry.

It is also important to note that this water should be pure, without additives like soaps or detergent. These substances may temporarily reduce stains, but they don’t remove them. Instead, they build up on fabrics over time, making it harder to get spots out during future cleanings.

Clean the fabric once every two or three years, even if it doesn’t seem dirty. This will ensure that the material remains nice looking and retains its colour. However, if your environment sees heavy traffic, it’s best to clean the fabric more frequently. Keep in mind that the cleaning process can cause damage to the fibres if you don’t follow the proper steps.

The longer you can spend away from home, the less often your furniture gets used up, requiring little maintenance.

Whether dealing with a stubborn stain or not, you should always test any cleaning product on an inconspicuous area of the fabric first. If it’s safe for this test spot, then it’s probably safe to use on the whole piece of furniture.

Stains are best removed by blotting up as much of the spill as possible immediately after it happens and then washing or vacuuming in warm water (not hot). It’s also helpful to use a stain remover that is appropriate for the fabric you are trying to clean, and be sure to thoroughly rinse out any detergent from your piece once finished cleaning.

Chlorine bleach will not fade the colour of your fabric, so it is safe to use on stains. However, be sure to use a diluted solution of one part bleach mixed with two parts water when cleaning any fabric. Thorough rinsing is essential.

A soft cloth is the best way to clean the ottoman with storage. We recommend avoiding harsh detergents, as they can leave a residue that can lead to discolouration and other damage. As for water, this is a no-no. Moisture may cause the wood finish on your ottoman to warp over time.

If you’ve got some tough stains or dirt on your ottoman coverings, try gently dabbing at them with a damp cloth before trying other cleaning methods.

The Coco Wolf collections use a premium water-repellent fabric that is UV resistant and exceptionally easy to clean. It also resists staining and fading, so you can enjoy them for years.

Our performance fabrics have been selected to meet the needs of both residential and contract customers, transforming terraces and outdoor living areas into exceptional spaces. We strive for furniture that looks fresh and new year after year.

Fabrics manufactured with solution-dyed yarns are waterproof and water-repellent. The materials are used in any location, including outdoors, and can withstand harsh weather conditions.

Solution dying is adding colour to acrylic fabrics in their liquid state, which significantly enhances a fabric’s appearance and ability to withstand repeated cleaning. This production process gives the materials a high-quality look and feels and helps prevent the fading and cracking of the fabric.

Solution dying also enables a wide range of colour options and provides fabrics with many different types of finishes. In addition, solution-dyed acrylic fabrics have excellent colour retention properties and wash easily without bleeding or running.

Solution-dyed acrylics have an increased resistance to colour fading caused by ultraviolet radiation (sunlight) compared to non-solution-dyed acrylics.

One of the many advantages of choosing our furniture is that the fabric is treated with water-repellent or UV protection to protect your furniture from spills and stains. This can be especially helpful if you have children or pets who tend to spill things.

We also have fabrics treated with fire retardants and are an excellent choice for those who want to buy a sofa for their living room or if the client is UK based. The addition of this protective layer ensures that no matter how cosy your sofa becomes after months of use, it won’t catch fire.

The short answer is no. If you keep our fabrics clean, they will not mildew. Because acrylic fibres resist mildew better than natural fibres, this is one of the characteristics that makes us prefer to use them in our high-performance fabrics.

Mildew can grow on any dirty surface; to keep your fabric from mildewing, you must keep it clean. Mildew problems are further compounded by an accumulation of dirt or other particles on your material which serve as a food source for mould spores, thus accelerating their growth cycle.

Yes, they do. Because of the structure of acrylic fibres, they dry quickly and completely when exposed to air. This is another reason why we prefer them for our high-performance fabrics.

We chose to use a unique fibre in the production of this product, as it is comfortable and reacts differently to water than any other material used in cushions. The cushion’s inner material is what keeps the foam from becoming waterlogged. This inner meets all British fire regulations (BS5852).

It has a unique weave that keeps water from seeping through the cushion while providing a soft and comfortable feel. This unique material is also resistant to mould and mildew, making it ideal for use in outdoor spaces where these issues could be an issue.

This is why you can use the cushion in any weather, and it will not become soggy or lose its shape over time.

Not at all. The material in use for the internal and external hardware is highly durable, and it won’t rust or perish over time. We galvanize all the springs and hardware before we assemble the cushion, so you can rest assured that it will last for years without any issues. Unlike other outdoor furniture manufacturers, we use a specially designed zipper that remains corrosion-free in harsh conditions. Our cushions remain intact even after years of use and won’t flake or fade away.

Do not use harsh chemicals or abrasive scrubbers on your outdoor rug. A mild detergent and water are all you need to clean stains on an outdoor carpet.

If the stain is stubborn, try repeating this process at least once more before giving up on removing it. Chlorine bleach will not affect the colouration of the fibre. However, it’s not ideal for removing stubborn stains. This chemical is never recommended as a stain remover for printed fabrics since it may discolour them.

We make every Coco Wolf frame from solid Iroko wood and treat it using marine industry technology. We have found that this makes the frame durable and resistant to rot. Our framework is built to the highest quality and durability standards, making it suitable for commercial and outdoor use.

Marble is a natural stone, so it will not stain. However, it can get dirty over time. You can clean marble with mild detergent and water if you need to remove stains from the surface. If you want to wipe down your table with a damp cloth, that’s fine too! If you have a lot of dirt on your table, you can use mild detergent and water to wash the surface. Be sure to rinse well with clean water when finished cleaning.

The Coco Wolf Head Office and Showroom is the perfect place to experience our beautiful outdoor furniture first-hand. Simply get in touch to arrange a meeting, by appointment on +44 (0)207 262 8614 or email enquiries@cocowolf.co.uk

We have samples available of our wood finishes, marble and porcelain table top finishes and fabrics from our Coco Wolf House Collection. We understand that samples can be vital to the process of working out the scheme for your client and will despatch them directly to you the next day.  Please email enquiries@cocowolf.co.uk to request.

Pricing is available through your interior designer, our London Head Office and showroom, and our representatives. You can also send a price request for any product through our website, where you can include the fabric you are interested in at the same time – view products.

If you are working with a Designer or one of our representatives, please place your order with them. If not, please get in touch with us directly on +44 (0)207 262 8614 or email enquiries@cocowolf.co.uk and we will make sure that you are in contact with a member of the team who can provide you with pricing and support to help you place your order.

Yes, we offer extensive customisation across our collections, including a completely bespoke service.

You can choose your finishes on any product on our website product pages or simply get in touch with our team on enquiries@cocowolf.co.uk for any custom finish questions.

Our lead time on our standard collection is 6 – 8 weeks.

For bespoke items our lead times are 10 – 12  weeks commencing from receipt of the deposit, fabric, confirmation of leg finishes and any signed off client drawings where applicable.

At an additional cost we also offer an express delivery service. Please contact a member of our sales on team to discuss your requirements.

Yes, we are more than happy for you to provide your own fabric, please consult with us on your choice of fabric to make sure it is suitable for outside use and for any FR treatment requirements or you can choose from our House Collection which also includes a selection of FR treated fabrics as well.

Coco Wolf furniture conforms to the certified UK Fire Regulations BS5852 Crib 5 Contract Standard

FR treatment on outdoor fabrics is required for UK market, Fire Regulations as follows:

UK – FR Treatment Required

Domestic: BS5852 class 1

Contract: BS5852 class 5 Crib 5

Europe – FR Treatment Required

Domestic: No regulation

Contract: M1 and B1

We have a list of FR treatment companies we would recommend, please get in touch for details.

Yes, in order to guarantee delivery times you will need to confirm your fabric choice as soon as possible after placing your order.

Yes. We offer a full bespoke service allowing you to have fully customised pieces made to your exact specifications. Please contact a member of our sales team who will be happy to assist or view the bespoke furniture section of the website to see previous projects

Yes, we can make loose covers. Call +44 (0)207 262 8614 or email enquiries@cocowolf.co.uk to find out more information.

We offer a 2 year commercial warranty on our frames. Fabric will wear depending on usage and treatment. Please follow the care instructions for all fabrics used.

We deliver throughout the UK & worldwide. Any projects abroad we can crate and ship the goods. Wherever the destination, we have the experience and the relationships to find you the best solution.

Where access is limited, we are able to adjust the design from the outset by working with one of our design engineers for ease of delivery. Simply let us know your concerns and we will make the necessary arrangements. We are also able to arrange for items to be assembled on site. Make an enquiry.

Trade clients: Please contact our sales team to discuss opening your trade account.

A non-refundable 50% deposit is required to initiate order.

The remaining 50% of the invoice to be paid, prior to shipping. Once the balance is received our delivery team will contact you to arrange delivery.

Please note we are only able to arrange delivery once cleared funds have been received in our account.

Delivery prices are quoted on individual orders.

Shipping crates & shipping for international freight will be individually itemised on the invoice.

Factory collection can be arranged at clients request.

Unfortunately, we are unable to store furniture items, however we can arrange for a company to store them for you. Please contact us on +44 (0)207 262 8614 or email enquiries@cocowolf.co.uk to arrange a quote.